Questions

VAT is included in every price you see. Insurance is optional and charged separately if you want it. There's no deposit, no admin fee and no other compulsory charge.

No. Reserving is free and there's no obligation. We'll confirm your move-in date before anything is payable.

By card or Direct Debit. Your first payment is taken on your move-in day, then every 4 weeks in advance.

Any time — access is 24 hours a day, 7 days a week.

Yes. Every container is at ground level and you can park beside it to load and unload.

With your own personal keypad code for the gate, any time of day or night.

Choose your preferred move-in date when you reserve — any date from one week ahead. We'll confirm it with you before anything is payable.

4 weeks.

7 days.

Containers are steel and sit on a gated site with CCTV. You're the only one with access to your container.

It's optional and not included in the weekly price. You can add our insurance when you move in, or use your own cover: many home insurance policies cover goods in storage, so check yours. We recommend insuring your goods either way.

Yes — bring your own padlock. You keep the only key, so nobody else can open your container.

Nothing dangerous, illegal, alive or perishable. That means no flammable or hazardous materials, gas bottles, fuel, chemicals, weapons or explosives, food or perishables, plants or animals, stolen or illegal goods, or waste. Please don't store cash, jewellery or valuables worth more than your insurance covers.

Our steel containers are weathertight and fitted with vents to let air move. Pack things dry, leave a little space between boxes and the walls, and use pallets or shelving for anything that shouldn't sit on the floor.

No — there's no power or lighting inside the containers, so bring a torch if you're visiting after dark.

As a rough guide: 40 sq ft holds a student room, 80 sq ft a small one-bedroom flat, and 160 sq ft a two-bedroom flat or small three-bedroom house. Bigger homes may need two containers. Use our size calculator for a closer estimate.

Yes. You can move to a bigger or smaller container, subject to availability.