Terms
These terms apply when you reserve or store with Storezy. They don't affect your statutory rights as a consumer.
About us
Storezy is a trading name of StorezyCo Limited, a company registered in England and Wales (company number 16312248). You can contact us at contact@storezy.co.uk or on WhatsApp.
Reservations
- Reserving a container is free and there is no obligation to go ahead.
- No payment is taken when you reserve.
- Your move-in date is a preference. We'll contact you to confirm it before anything is payable.
- If we can't offer a container at your chosen site on your preferred date, we'll tell you, and nothing is payable.
- The price shown when you reserve is held until your confirmed move-in date.
Prices and payment
- Prices are per week and include VAT. Insurance is optional and charged separately if you choose it. There is no deposit, admin fee or other compulsory charge.
- You pay by card or Direct Debit. Your first payment is taken on your move-in day, then every 4 weeks in advance.
- If a payment is missed, we'll contact you. We may suspend access until the account is up to date.
- We'll give you at least 30 days' notice of any price change.
Launch offer
- 50% off your first 2 months: that's your first 8 weeks of storage at half the standard weekly price.
- After 8 weeks you pay the standard weekly price shown on our website when you reserved.
- The offer applies to reservations made online, one container per customer, and can't be exchanged for cash.
- We may end the offer at any time, but it will still apply to any reservation made before it ends.
How long you store and leaving
- The minimum stay is 4 weeks.
- After that, you can leave whenever you like with 7 days' notice.
- When you leave, please empty and sweep out your container and remove your padlock.
- You can move to a bigger or smaller container, subject to availability.
Access and use
- You have access 24 hours a day, 7 days a week, using your personal gate code. Keep it private.
- Use your own padlock. You keep the only key.
- Your container is for storage only. You can't live in it, run a business from it or use it as a workshop.
- There's no power or lighting inside the containers.
- We may enter your container only in an emergency, if required by law, or after giving you notice where your account is seriously overdue.
What you can't store
Nothing dangerous, illegal, alive or perishable. That means no flammable or hazardous materials, gas bottles, fuel, chemicals, weapons or explosives, food or perishables, plants or animals, stolen or illegal goods, or waste. Please don't store cash, jewellery or valuables worth more than your insurance covers.
Insurance and responsibility
- Insurance is not included in the weekly price. You can add our optional insurance when you move in, or rely on your own cover (many home insurance policies cover goods in storage). If you don't insure your goods, they are stored at your own risk.
- You're responsible for packing your goods properly and for what you store.
- We aren't responsible for loss or damage to your goods unless it's caused by our negligence or breach of these terms. Nothing in these terms limits our liability for death or personal injury caused by our negligence.
Your storage agreement
When you move in, you'll sign a storage agreement that sets out these terms in full.
Using this website
We try to keep information on this website accurate, but prices and availability can change before you sign a storage agreement.
Law
These terms are governed by the law of England and Wales.